|
Careers Plus Resumes, or their abbreviated CPResumes.com, scored well
on most reference points, and had a particularly
enticing guarantee. The company promises unlimited
revisions for a full 90 days, and a partial
refund if you don't land an interview within
those 90 days. Don't know how many have taken them up on
their refund offer, but with a 99.9% satisfaction rate among
their clients, the numbers would imply 'not many.'
One other feature belongs upfront: the writers are all
Certified Professional Resume Writers (as we would expect), but
each also holds the distinction of a background
in hiring. Why does that matter? Well, no one knows better
what a hiring official is looking for on a resume than someone
with a similar hiring background. You'll get that double
expertise, here -- skilled writers and individuals who
have made executive-level hiring decisions in
industry.
 How It Works:
Place your order on their secure site for a resume or a
resume package (i.e. resume, cover letter, thank you note).
Pricing is determined by your level of
experience: entry level, just starting
out; professional, mid-career; or
executive, C-level.
Complete an online questionnaire and upload/fax an existing
resume, if available. You'll be assigned a resume
writer who specializes most closely in your
particular profession or discipline. You'll be contacted by
your writer, who will arrange a one-on-one phone consultation.
You can do that chat via email if you prefer, but we
always advise going with the phone interview when you have
the option.
Your documents will be crafted and you'll receive a first
draft via email within 24-48 hours. If everything is good,
download the attachments (Word, PDF and ASCII file formats) and
save them to your computer. If revisions are needed, you've got
90 days of free editing. The company keeps a backup of all your
documents for safe keeping, and for any future updating.
Here's What We Liked:
- The writers have certification AND hiring
experience. Yes, each writer is a Certified
Professional Resume Writer. But beyond that, each has an
industry background that included executive-level hiring.
We think that brings a valuable perspective to the
table.
- One-on-one phone consultation with your writer is
standard procedure.
- Multiple file formats at no extra charge. Your
finished resume comes to you in Word Document, PDF and
ASCII file formats.
- Good variety of sample resumes are made
available on the web site to give you an idea of quality of
writing you can expect. We liked what we saw.
- Turnaround time is good (24 to 48 hours).
- Pricing is quite reasonable. All pricing is
spelled out and easy to find on the web site.
- 90-day guarantee includes the assurance of a
job interview. Clients get unlimited resume
edits for a full 90 days. And some money back if
they don't land an interview within those 90
days.
Here's What We Didn't Like:
The Better Business Bureau notes a "pattern
of complaints" for this company ranging from
inattentive customer service to resumes not being delivered
within the specified time frames. In fairness, one has
to take into account a company's size and volume of
transactions when considering customer complaints, and this
is a sizable company that writes a lot of resumes. It's
also worth noting that management has made
overtures toward establishing procedures to more
effectively resolve customer issues -- as also reported by
the BBB. That said, we give the BBB a lot of weight in
these matters.
Careers Plus Resumes - Review Summary:
While we remain concerned regarding the BBB evaluation (and
you should be, too), we believe Careers Plus Resumes is doing
a number of things that keep it in the
running. From an easy-to-navigate website to a guarantee
that speaks to the wallet (money back). And the
pricing is some of the most reasonable we've seen--given the
quality of the work as represented on their samples
page.
 Back To
Top
Go back to
"Reviews of Resume Writing
Services"
| 
