Review of... Careers Plus Resumes.com

Views and Opinions
by David Alan Carter

Let's start off with the fact that we have some real concerns with this company. Careers Plus Resumes, or their abbreviated CPResumes.com, initially scored well with a reasonable price and a decent guarantee. But our concerns (jump to those concerns, now) have clouded the positives in our view. 


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The Writing Process:

Choose either the Resume Writing option if you need a resume built from scratch, or the Resume Editing/Revamp if you have an existing resume that simply needs tweaking. The latter will save you about $50.00. Additional add-on options are available, including cover letter, web resume, LinkedIn profile, and rush delivery. Place your order.

Complete an online questionnaire and upload/fax an existing resume, if available. You'll be assigned a resume writer.

You'll be contacted by your writer, who will supposedly arrange a one-on-one consultation. Note: In the fine print of the Terms of Service, an email qualifies as a "consultation." So be forewarned; if you really want to speak with your writer, better make sure that's clear before signing up for the service.

You'll receive a first draft via email within 24-48 hours. If everything is good, download the attachments (Word, PDF and ASCII file formats) and save them to your computer. If revisions are needed, you've got 90 days of free editing.

Here's What We Liked:

Multiple file formats at no extra charge.

Pricing is reasonable. All pricing is spelled out and easy to find on the web site.

Here's What We Didn't Like:

The Better Business Bureau notes a "pattern of complaint" for this company ranging from poor customer service to resumes not being delivered within the specified time frames and difficulty dealing with company management. Worse, according to some of the complaints posted, finished resumes contained typos, grammatical errors and boilerplate language that did no favors for the client. Those who wish can read for themselves:

-- BBB Report for Careers Plus Resumes

The internet is fairly littered with comparable complaints. To see what I mean, simply Google the name of the firm followed by "complaints." 
The company promises "free revisions until you're satisfied." Really? Among other conditions, the company's fine print says they may impose "additional fees" if you request a revision after 60 days, or if you request a complete rewrite at any time.

Careers Plus Resumes - Review Summary:

A slick website and reasonable pricing doesn't make up for the unusual volume of dissatisfied customers we find on respected, 3rd party sites like the BBB. We give customer complaints a lot of weight in these matters, and would advise prospective clients to think twice before signing on with this company.

We can't in all good conscience issue a recommendation, here. As with all of our reviews, this is our opinion. For those who wish to do their own due diligence, you can explore CPResumes for yourself.


NOTE: This website is monetized through the use of Affiliate Programs with the online resume service providers we review. Read our Disclosure Statement for more information on our reviewer, and our Affiliate Relationships.


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